How do I return a Boux Avenue?

How do I return a Boux Avenue?

Simply return your unworn item with your receipt and the original tags to one of our Boux Avenue stores within 28 days of receipt for a full refund or exchange. If your item is faulty we are very sorry to hear that, please bring your item into store and we can take a look.

Who does Boux Avenue ship with?

Hermes
Hermes is our UK delivery partner. Hermes courier attempts delivery 3 times, usually on consecutive days. On each attempt a calling call is left, which will have contact details for the local courier so you can arrange redelivery of your parcel.

Does Boux Avenue ship to us?

All orders shipped to USA, Canada and New Zealand have any import duties and taxes paid for. Deliveries to Europe are not applicable for import duty and taxes.

Does Boux Avenue come in a box?

Will my parcel be gift wrapped? As standard, your purchase will arrive in our simple pink Boux Avenue bags or box.

Can you use your Boux Avenue VIP card online?

The points credited to the VIP Card may be redeemed as part or in full payment for qualifying purchases in Boux Avenue stores and online.

How do I return an item to pour moi?

How do I return my item?

1. To start your return, head to our returns portal (you’ll need your WEBORDER number handy).
2. Select what items you’d like to return and why.
3. Select your chosen return method.
4. Print your return label and attach to the outside of your parcel.
5. Done!

Can I cancel a Boux Avenue order?

Returns and cancelling your order Your order can be cancelled at any point until it is packaged at the Boux Avenue warehouse. Payment will not be taken up until your order has been shipped.

How do you say Boux Avenue?

Boux is pronounced Boo…” / Twitter.

How does Boux Avenue VIP card work?

The points credited to the VIP Card may be redeemed as part or in full payment for qualifying purchases in Boux Avenue stores and online. If the product purchased is valued less than the points credited to the Card, then the remaining points balance will be retained on the Card and can be used for future transactions.

How do Boux Avenue points work?

You’ll receive 1 point for every £1 spent, and each point is worth 3p to spend the next time you treat yourself (or local currency equivalent). For example, collect 100 VIP points and you’ll have £3 to spend. Joining our VIP scheme couldn’t be easier, sign up online or in store and start shopping!