How do I find Oracle Support?

Call the CAS main number at 1-800-223-1711 (toll-free in the US), or call the Oracle Support hotline for your local country from the list at http://www.oracle.com/us/support/contact/index.html.

What is the best description of Mobile My Oracle Support?

The Mobile My Oracle Support interface is primarily focused on key tasks which customers need to do when on the go. It is a web site optimized for mobile browsers. Mobile My Oracle Support provides a subset of functions available from the My Oracle Support portal.

What do you get with Oracle Support?

You can rely on Oracle’s industry-leading assistance for a range of services including health checks, patch and maintenance advisors, product information centers, certification, Auto Service Requests, and upgrade advisors.

What is Oracle Metalink?

Metalink(My oracle support) is a service provided by Oracle to customers who want any sort of technical assistance. What is Metalink? You can either search the existing knowledge by searching for key words or you can log a specific Technical Sevice Request (SR)

What is Oracle support service number?

(800) 392-2999Oracle Corporation / Customer service

How do I find my Oracle CSI?

Using Oracle Cloud Portal – My Account: Go to https://cloud.oracle.com….Where do I find my Customer Support Identifier (CSI)?

Click the Sign In link.
Sign in to My Account.
Click the Orders tab.
Set the display filter to Show: All.
Navigate to the particular service order entry.
Your CSI number will then be displayed.

How do I collect TFA?

Use the tfactl diagcollect -srdc command to run a Service Request Data Collection (SRDC). Use the tfactl directory command to add a directory to, or remove a directory from the list of directories to analyze their trace or log files. Use the tfactl ips command to collect Automatic Diagnostic Repository diagnostic data.

Where Can I Find My Oracle ID?

Open My Oracle Support, and below the Sign In button, click Forgot User ID / Password. Follow the instructions on the page to retrieve your sign-in details.

How do I register my Oracle CSI number?

Sign in with your Oracle Account.
From the logged-in user menu, click My Account.
In the Support Identifiers section, click Request Access.
Enter your CSI number, an optional note to approver, and then click Request Access.
Enter your company name that owns the CSI number and click Validate.

How many ways are there to contact Oracle support?

133,000 employees

13,000 customer support and service specialists,speaking 29 languages

18,000 implementation consultants

Supports thousands of educational institutions and millions of students in more than 130 countries

What is the support process in Oracle?

The new Oracle Support Rewards program announced today will provide rewards in the form of support services for all customers that make a new commitment to buy Oracle Cloud Infrastructure services

How to use my Oracle support?

Enter the following URL in a browser then sign in to My Oracle Support: http://support.oracle.com

On the top right corner,select your name to access the menu.

Select My Account.

On the Personal Information section,click the pencil icon next to User Name/E-mail or Password to edit it.

Click Change User name or Change Password to save the changes.

What is the phone number for Oracle support?

Dial the AT Direct® Access Number + area code + phone number. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.