How do I know if my juniper switch has warranty?
Customers and partners can verify warranty and Juniper Care service level entitlement for their product by using the Juniper Networks Serial Number Entitlement (SNE) tool.
Do lifetime warranties expire?
The repercussions of this are significant. A lifetime warranty can mean the life of the product; once a manufacturer stops making replacement parts, the warranty ends. It can also mean as long as a company is in business, or as long as you are the first owner.
How do I raise my juniper RMA?
When requesting an RMA, please provide the following information:
- Product model number for the defective hardware.
- Product serial number for the defective hardware.
- System serial number of the base unit.
- Description of failure and troubleshooting performed to isolate cause.
- Customer ship-to address.
- Contact name.
How do I get juniper support?
If you cannot determine the cause of a problem or need additional assistance, contact JTAC at [email protected], or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States). Include the command output in your support request.
What is a juniper firewall?
Juniper firewalls support a concept called virtual routers. In addition to destination-based routing, Juniper firewalls support source-based routing, source interface–based routing, and multicast.
What is RMA replacement?
RMA is an acronym that stands for return merchandise authorization. It’s the first part of the process of returning a product to a business to receive a refund, replacement, or repair.
What is RMA support?
RMA is an acronym for Return Material Authorization. A RMA number is assigned to the service order that is created when a customer requests repair, or service of product believed to be defective.
How do you open a juniper case?
- Contact Customer Care and ask to have the case reopened.
- Send an email to [email protected] with the Case Number in the subject line, and the engineer who closed the Case will get notified to re-open the Case.
What is the warranty on the juniper covered hardware?
In the event of discontinuance of manufacture of the Covered Hardware, the Juniper warranty support is limited to 5 years from the announcement of the discontinuance.
Is Juniper a registered trademark?
Copyright 2020 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners.
What is the phone number for Juniper?
1133 Innovation Way Boeing Avenue 240 Sunnyvale, CA 94089 USA 1119 PZ Schiphol-Rijk Phone: 888.JUNIPER (888.586.4737) Amsterdam, The Netherlands or 408.745.2000 Phone: 18.104.22.168.700 Fax: 408.745.2100 Fax: 22.214.171.124.701.