How do I get a refund from EZ-Link?
Contact EZ-Link Customer Service Hotline at 6496 8300 (Operating Hours from 8am to 6pm daily, except for Public Holiday) or email EZ-Link at [email protected] and provide the 16-digit EZ-Link CAN ID on the back of your DBS/POSB card to apply for deferred refund.
Can concession be refunded?
10.1 A Concession Card Holder may claim a refund of any Stored Value rightfully due to the Concession Card Holder. Card Holders who are holding on to an expired Concession Card may also claim a refund of the remaining Stored Value.
How do I get my concession refund?
Get your immediate refunds at: 42 TransitLink Ticket Offices and 6 Concession Card Replacement Offices located at MRT stations and bus interchanges. Passenger Service Centres within most MRT stations.
Can you transfer EZ-Link value to another card?
In the event that the old EZ-Link card has insufficient value, cardholders may either top up the old EZ-Link card or use any other valid EZ-Link card for payment. Remaining value in the old EZ-Link card will be transferred to the new EZ-Link card. Once the old EZ-Link card is refunded, the card will be terminated.
How do I cancel EZ-reload?
The Account Holder may terminate the EZ-Reload by Card Facility by presenting the relevant EZ-Reload by Card Enabled ez-link card(s) at TransitLink (EZ-Link’s appointed agent) or any Ticket Offices.
How do I refund a cash card?
Customers can get an immediate refund at any POSB, DBS Bank, OCBC Bank and UOB ATM in Singapore for up to two years from card expiry. Some banks have a shorter refund period. Alternatively, customers can request a refund at any DBS, OCBC or UOB branch, or visit the Nets Customer Service Centre (CSC).
How do I know if my EZ-Link card is expired?
There are several ways you can check the expiry date of your EZ-Link cards: Visit our Customer Portal and enter your 16 digit CAN number found on the back of your card. Place your ez-link card on the card reader and select ‘Card Details’ option for Add Value Machine or ‘Check Card’ option for General Ticketing Machine.
How do I renew my expired EZ-Link card?
All EZ-Link cards expire after 5 years. You can bring your expiring/expired EZ-Link card to any TransitLink Ticket Office by 31 Dec 2020 to get a 1-for-1 replacement for $3. They’ll also refund any leftover value inside the expired EZ-Link card.
Why do EZ-Link cards expire?
How do I get a refund on an expired nets cash card?
Can EZ-Link card be used in NTUC?
FairPrice stores will accept payment via EZ-Link stored value cards, which include the PAssion Silver Card and PAssion Silver Concession Card.
How do I remove my credit card from EZ-Link?
To add or change your payment method, select an EZ-Link from your account, tap on the Auto Top-Up icon and click on the “Change” button. You can either add a new bank card or switch to another existing bank card in your account.
How do I get a refund for my ezlink Card?
HERE’S HOW TO GET A REFUND All EZ-Link cards expire after 5 years. You can bring your expiring/expired EZ-Link card to any TransitLink Ticket Office by 31 Dec 2019 to get a 1-for-1 replacement for $3.
Will my EZ-Link card run out of funds?
Fret not – top up your EZ-Link card anytime, anywhere! With many islandwide top-up locations, you’ll never run out of funds. Is your EZ-Link card expired/expiring soon? Get the remaining card balance refunded at any TransitLink Ticket Office! For even greater convenience, you can now activate the auto top-up function via the EZ-Link app!
How long does an EZ-Link card last?
All EZ-Link cards expire after 5 years. You can bring your expiring/expired EZ-Link card to any TransitLink Ticket Office by 31 Dec 2019 to get a 1-for-1 replacement for $3. They’ll also refund any leftover value inside the expired EZ-Link card.
How do I buy or manage my concession card through EZ-Link?
You can’t buy or manage your concession card through the EZ-Link app. For the uninitiated, concession cards function in much the same way as the usual EZ-Link cards, except they give you discounted fares.
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